The BEST WESTERN Phoenix Hotel is located near Kensington Palace and Hyde Park. This London hotel is properly located in the Bayswater district. Other parts of the city are easily-accessible as public transit is available from the hotel grounds. The London Heathrow International Airport is the nearest to the BEST WESTERN Phoenix Hotel and is accessible by public transit.

The BEST WESTERN Phoenix Hotel has 125 guestrooms in total which are spread out over the 8 buildings. Each room is provided with a safe deposit box, a private bathroom with a shower, cable television service, a hairdryer and an iron for clothing. There is room service available 24-hours per day.

The BEST WESTERN Phoenix Hotel is comprised of eight townhouses whose origins date back to the 1850's. While the hotel retains its historical characteristics, it is provided with modern amenities. Guests may avail themselves of the fitness center, concierge service, safe-deposit box, complimentary parking, restaurant and beauty shop. A full breakfast is served by the hotel and the facility is wheelchair-accessible.